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Enable Debugging to View the Syntax Error Location If your screen looks similar to the above example, you’re in the right place! Now, it’s time to enable debugging to get more information about the syntax error. Once logged in, under your WordPress site’s directory, you will see the wp-admin, wp-content, and wp-includes folders, and a list of other files. Next, open your FTP client and enter your login credentials. If you don’t know your FTP password, you can reset it with the link provided. If you’re using another hosting provider, they may call this area something different - if you need help, contact your host or visit their knowledge base.įrom the account management area, look for FTP Users (or FTP Accounts, depending on your web host) and select Manage Users to view your Host, Username, and Port settings. DreamHost users can navigate to Manage Account. You can find this information by logging into your web hosting account. You will need some information to connect to your website via SFTP: This will ensure the transferred data is encrypted. Note that you’ll always want to connect using the more secure Secure File Transfer Protocol (SFTP) rather than FTP. If you aren’t a DreamHost customer or prefer to use an FTP client, FileZilla is a good option. You can access your website files using our dedicated WebFTP tool.

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There’s no need to download a third-party application.

If you’re a DreamHost customer, this process is especially easy. If you’re locked out of your WordPress admin dashboard, you can access this by using a File Transfer Protocol (FTP) client. Either way, you’ll need access to the file where the problem is occurring.

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When a syntax error occurs, you can fix it by either removing or correcting the code containing the error.

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How to Fix a Syntax Error in WordPress via SFTP Fortunately, as you’ll see, most syntax errors have a simple solution. WordPress syntax error messages can be concerning, especially if you aren’t familiar with website code. Besides hurting your traffic and conversion rates, having a blank page where your site should be can also hurt your Search Engine Optimization (SEO) rankings. If your website is down or inaccessible, it will obviously hamper the User Experience (UX). This issue can break your website, leaving you with a blank page or error message. Related: Syntax Isn’t the Only Common WordPress Error - Here Are 11 More Why Fixing the WordPress Syntax Error MattersĪ syntax error is an indication that something isn’t right within your site’s code. If you were updating or installing a plugin when the error happened, that’s most likely the source of the problem. The extension may not be compatible with your WordPress version, or there may be other issues at play.

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You can locate the error by making a few changes to the wp-config.php file.Īnother reason you might see this message is because of a plugin update or installation. If this happens, you’ll generally know what the problem is, or at least where in the file it’s occurring. You may also get a syntax error when you are editing your theme in the WordPress Customizer. Since you are probably pasting the snippet into existing code, you don’t need to include the open tag. When you copy and paste a PHP code snippet, it often includes the open tag, causing a syntax error.

Maybe you missed a portion when you copied the code or perhaps there is an extra closing tag at the end of the script. Check Out Plans Common Causes of Syntax Errors in WordPressĪ syntax error may occur when you’ve pasted code incorrectly.